Atlassian migration.
Without unnecessary risk.
Migrating to the cloud is a sensitive operation with real business impact. Instead of marketing promises, we rely on thorough analysis and precise planning. We design the migration approach, identify risks early and minimise downtime. Your data stays safe, and your users can get straight back to work after the switch.
What we migrate to Atlassian Cloud
We don't just handle Data Center transitions. We help you move data from other tools as well and consolidate everything under Atlassian.
Atlassian Data Center → Cloud
Migration of Jira, Confluence, JSM and Bitbucket from Server or Data Center environments to Atlassian Cloud — including data, configurations, workflows and permissions. Learn more about Cloud migration →
Other ticketing tools → Jira / JSM
Migration from ServiceNow, Zendesk, Freshdesk, Redmine, MantisBT and other systems. We transfer tickets, history, attachments and users. Learn more about migrating from ServiceNow →
Confluence and knowledge bases
Transfer of knowledge bases, wiki systems and documentation to Confluence Cloud. We preserve the structure, attachments and all cross-references.
Apps, automations and integrations
Audit of Marketplace add-ons, migration of automations and connections to your existing systems. Where a direct transfer isn't possible, we propose alternatives.
How we approach every migration
We address risks, not consequences
App compatibility on paper is one thing; real-world behaviour is another. We analyse all processes and workflows upfront so nothing catches us off-guard during migration.
Realistic downtime
We don't go to production without a clear plan. A test migration (UAT) tells us exactly how many hours the cut-over will take. Come Monday morning, you're running in the cloud.
Go-live support
We're with you — online and on-site — throughout the migration weekend and the critical days that follow. We set up governance so the system doesn't crumble after the switch.
A transparent process with clear deliverables
We know exactly what steps are involved and what tangible output you receive at each phase.
In-depth analysis
We map the current state, technical debt and the real needs of your teams. Learn more about audits →
Deliverable: Inventory + Risk matrixApp assessment
We review all Marketplace apps and scripts and recommend what to migrate, replace or remove.
Deliverable: App migration planTechnical design
We design the target architecture, IAM model via Atlassian Access and governance rules.
Deliverable: Architecture + IAM modelTest migration
We run a trial data transfer to a sandbox environment, measure the time and let you run full UAT testing.
Deliverable: Test report + UAT sign-offProduction migration
Final cut-over scheduled outside business hours. We transfer data and configurations according to the approved plan.
Deliverable: Live Cloud environmentGovernance and training
We set up post-migration support and train administrators on the specifics of the Cloud environment.
Deliverable: Team training + Handover documentationThe most common risks — and how we handle them
Companies face the same challenges time and again when moving to the Cloud. We know them in advance and have proven ways to remove each obstacle.
1. Incompatible apps
Server apps don't work 1:1 in Cloud — or a Cloud version may not exist at all.
Our mitigation:
We conduct a thorough App Assessment, produce a feature-gap matrix and propose safe alternatives that preserve your existing processes.
2. Broken permissions and identities
Years of tangled Permission schemes and Active Directory configuration get pulled straight into Cloud.
Our mitigation:
We design a clean target IAM model using Atlassian Access and use the migration as an opportunity for a thorough clean-up and standardisation of access controls.
3. Loss of automations and ScriptRunner
Complex Groovy scripts in ScriptRunner can't simply be ported — they stop working after migration.
Our mitigation:
We analyse each script and rewrite it into native Jira Automations, or deploy modern cloud-native alternatives that require no custom code.
4. Excessive production downtime
Migration takes too long and disrupts critical Monday morning operations.
Our mitigation:
We run a dry-run migration to precisely measure data transfer time. The final cut-over is always scheduled for a night or weekend window.
Frequently asked questions about migration
How long does a migration typically take?
A standard migration from initial analysis to go-live usually takes 1 to 3 months, depending on data complexity (custom fields, workflows), the number of integrated apps and how quickly the client's internal teams can complete testing.
How much downtime will our production Jira experience?
Our goal is zero impact on business operations. We typically schedule the final cut-over for Friday afternoon or over the weekend. Users arrive on Monday morning to a new Cloud environment.
What happens to our Marketplace apps and scripts?
Not all Server/DC apps have a fully compatible Cloud version. As part of the App Assessment, we review every app, assess the need to migrate its data and recommend a suitable native alternative — including rewriting ScriptRunner code into native Automations.
Where should we start preparing for migration?
The first and most important step is an Audit. We're happy to connect with you and — based on an initial estimate — prepare a migration scope in man-days, including an analysis of known risks and security concerns.